![]() At Excellence Riviera Cancun, we are passionate about paying attention to detail since our main goal is to provide unparalleled customer service and luxury to our guests. We asked them to set it aside and use it exclusively for us during our stay.) We want to particularly thank the following incredibly nice and helpful staff members (not to the exclusion of others): Carlos Estrella (Kitchen Table) Chef Benjamin (Kitchen Table) Abraham (Kitchen Table) Alfredo (Kitchen Table) Rodolfo (Spice) Israel (Spice) Ivan (Fitness) Rafael (Tennis) Samy (Entertainment Team) Carlos (Entertainment Team) Cristobal (Entertainment Team) …ĭear guest, First of all, we would like to thank you for choosing Excellence Riviera Cancun to vacation and for taking the time to share your feedback with the TripAdvisor community. (For those interested, we asked them to use a new pan to make us eggs, veggies, salmon and tuna using olive oil, salt and pepper. We made it work, with their help - in a way that we were comfortable. We had some tricky dietary restrictions (kosher) and the resort was really helpful. It was super hot but we really enjoyed the daily tennis clinic, pickle ball and my wife loved the gym classes. The free high end ride to/from the airport was a nice touch that saved us about $200. We’ve now spent time at 3 Excellence resorts and this one is great, on par with Playa Mujeres. It was our first getaway in about 5 years and it was great. My wife and I spent 4 days at Excellence Riviera Cancun in early July. We have been to Mexico 3 times and this resort has exceeded our expectations making it our top choice.… It was handled beautifully with no issues at all. We were able to get a covid test at the resort to return to the US. They absolutely did their best to clean it each and everyday. □ The only downside which was no fault of the resort was the seaweed. Thank you to all the employees of the resort from bartenders, waiters, chefs, entertainment people, cleaners, pool guys, concierge and everyone else who makes The Excellence Riviera Maya excellent. We appreciate all of your hard work in ensuring our vacation was top notch. All of the staff wore masks the entire time in 90 degree heat to make sure the guests felt safe, which is no easy thing to do. We were a little nervous going due to the Covid situation but once we got there we felt safe and were able to relax. There were plenty of activities you could enjoy or be a part of. The service was outstanding, the food was delicious and the resort was super clean. My husband and I stayed at this resort for a week for our 20th anniversary and we were completely blown away by all of it. Hilton Tulum Riviera Maya All-Inclusive Resort.Barcelo Bavaro Palace All Inclusive Resort.The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa.Hilton Hawaiian Village Waikiki Beach Resort. ![]() Hotels near Rosario & Marco's Art Shoppe.Hotels near Galeria Arte Zissimo arte contemporano.Puerto Morelos Hotels with Air Conditioning.All Inclusive Resorts in Puerto Morelos.Adults Only and Adult Friendly Resorts Puerto Morelos.Puerto Morelos Hotels with Free Parking.Marriott Autograph Collection Hotels in Puerto Morelos.Margaritaville Hotels in Puerto Morelos.
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